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Hi Pauline. Firstly, thank you again for your amazing book. Although I have read it only up to chapter 4, it has already taught me more than any other book on IELTS writing.
I also have a question. How can I access the Apple version now that it is available, without having to pay, as I have already purchased the first version on Kotobee? Honestly, I would have chosen the Apple version in the first place if it were available at that time. Your help would make it a lot easier and enjoyable for me to finish the book.
Hi Afsaneh, I am really glad you are enjoying the book. Sadly, I can’t discount the Apple version as they already take 30% of the fee. It’s possible that you may not be able to buy the Apple version – it isn’t possible to buy Apple books in all countries, though I don’t know why this is.
hi, please help me.
this is my email I used to purchased the kotobee version of the book
I have reinstalled my laptop and smartphones, so when I tried to login the account for the book, it was written that I had reached the maximum number of devices and I should contact you to help reset it.
Hi, can you please email me by replying to the email with the Kotobee link and password, using the email address of the account. That’s the best way to solve this issue.
Hi I have purchased the book however when I tried to download it, I ran out of it downloads limits. My order number is 4266.
Hi, the term download refers to activating your account. Once you have done this, to access the book on any 3 devices, you need to click on the link in the email from Kotobee and log in. Hope this helps.
I bought the book when it was first published. In the email it said that the link expires in November, does it mean I have to buy the book again?
I see it as a 6-month course but if you need it longer then that’s fine, just let me know.